Alexandria P.

My experience with KB Homes has been very difficult and frustrating. Since the beginning of this building process, communication has been the biggest issue within' the company. It took us 11 months to have our home built. I have spoken to customer service reps and supervisors about the continuous issues that we are having in our home. I have received no feedback as to when these items will be taken care of nor does anyone respond to my outreach. When I'm outside my home, they won't even look at me knowing the issues and concerns I have regarding my home that was built by their employer. I may take legal actions if these items aren't addressed because I was informed that issues within' my home were covered by the companies warranties.