I bought a watch from them. Less than 8 months later the numerals/time markers fell off. After multiple tries, I finally reached customer service. They told me that in order to get warranty service I had to mail it back at MY cost. A few weeks later I got the watch back UNREPAIRED with a note that it was out of warranty because of impact. I called customer service back to say there was no impact - i had not, as he claimed, dropped or smashed the watch. He repeated some platitudes but when I asked to see the photos they supposedly had of the signs of impact, he said he could not show those to me. AVOID!