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Alex K.

Contributor Level

Total Points
162

2 Reviews by Alex

  • Soundstagedirect

12/13/21

The site is very attractive with the opportunities they gives to you in first look, but do not rush to conclusions - this is not the case. These guys are unpredictable and have some NAZI mentality, because in the middle of my very good deal, they blocked my profile without explanation. Few days later, they start to ask me for my very personal information like photocopy of my ID, my bank account etc. Let me remind you that it's very dangerous to share this information with someone which is not official bank or government branch. Stay away and save your time and money!
Alex

Tip for consumers:
Don't mess with this guys and you will save time and money!

Products used:
their online platform

Service
Value
Shipping
Returns
Quality
  • FedEx

6/21/18

I purchased a drone from DJI and the company shipped it very quickly... Unfortunately, they did this via Fed Ex... It needed need 5 days to take my parcel from him.
Day 1 - I received an message that they try to deliver the parcel, but "the customer not available or business is closed" which is not true, because in the house had people all day. No phone calls, no notes on the door-nothing.
Day 2 - I change the address via FedEx online system to the FedEx pick up store /Walgreen store -N Lamar - Austin., TX/. They confirmed the change and again "the customer not available or business is closed" which is impossible because it's a public store...
Day 3 - I started long and difficult conversation with the customer service, which was useless because one of representative was very old woman which speaks incomprehensibly and the second guy had a strong Indian accent, which was a little bit better. They promise me that the parcel will be at the Pfugerville. TX which is the starting point for delivery
Day 4 I went to Pfugerville early in the morning and spend few hours there. The result was a phone number of the contractor who didn't pick-up his phone during the day. Also I understand that the address has no changes / no matter my online changes or the customer support/.
Finally someone put the new address in the system and on the day 6 I received my parcel...
This company must have a big, big changes in their system and much better employee selection.

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