Recently bought a tv from here. At first I was concerned due to some mixed reviews, spoke to the guy on the phone about this, as I was paying out a lot of money. He reassured me and advised I used my credit card if I was still concerned. I did anyway as it is a lot. But I received emails of when it was to be delivered and the guy set it up for me. Which I think is a bonus... don't see why people are mining about this. But overall great service and great tv