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MAJOR PRINTING ERRORS AND HORRIBLE CUSTOMER SERVICE. I'm a designer with many years of sign and printing experience and I have never received customer service as bad as this.
I placed a signage order specifying ink colors with expedited shipping. I even sent an additional email confirmation of these specs to Cid Marian Floralde. The signs arrived with the colors being the opposite of what I specified. Cid said they would reprint. They then arrived again a week later (way past the original deadline that I paid expedited shipping for) with only 3 signs out of the 12 signs that needed to be reprinted. I emailed Cid Marian Floralde 4 times over the course of 4 weeks and received no response. I called customer service and they assured me the signs were coming. 2 weeks later and I still haven't received the signs.
Tip for consumers:
They won't get back to you and they made a huge printing error despite the specs being clearly communicated through the website and a direct confirmed email
Products used:
I'm still waiting 5 weeks later for the correct signs to arrive
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I have bought about a dozen banners from signs.com and was generally happy until the last round...
