Amanda K.’s Reviews of LostMy.Name & more

Amanda's Profile

Reviews 2
First Reviews
0
Votes 5
Thank Yous 0
Fans 0
Profile Views

716

Contributor Level

Total Points

165

LostMy.Name

Books Other

“My grandaughter loves it.”

12/20/17

Granddaughter 4, loves this book. Nice quality. Bright pictures. Took to pre school to show her friends.

Comments (0)
2.0K Views

Helpful (0)

Thank you

NewChic

Department Store

“Buyer beware.”

12/19/17

Will be never buy from these again.
Item didn't fit. Said they would give me 35% refund if I kept it, but have to send them photos and measurements... what a joke. They have lost my business forever. And I will warn everyone I can not to buy from them.

Thank you
Comments (0)
713K Views

Helpful (5)

Thank you

Newchic N. – NewChic Rep Over a year old

Dear Amanda,

Thanks for your order and we are sorry for the inconvenience.

To choose a correct size, we usually suggest that customers can measure their own size and then read the size reference on our product page, not the usual size you ordered. We have measured the items before selling them.

Here is the return and refund policy. https://www.newchic.com/return-and-refund-hc162.html. You can get all the details here.
If you notice that the size of the product you ordered does not fit you, you can follow the procedures listed here below:
4) Size problem
Steps：Email our Customer Service → Upload your product picture/video and describe the problem → Customer Service confirms → Choose your solution plan. Claim period: Within 14 days from the date you received the item.

We usually suggest customer contact and offer us some photos of item you received with measuring the size as there is difference in the solution plan. Please includes SKU sticker and the shipping label. https://www.newchic.com/Contact-Us-hc10.html We will check your photos carefully and offer you a reasonable solution according to our return policy.

Best Regards,
Newchic Team.