I reached out to MPHD when my printer stared giving me trouble. My job requires me to print documents on a regular basis, so a malfunctioning printer is the last thing I need. Well, long story short, I called them, Rick worked on my issue remotely and fixed it in less than 2 hours. All the people I interacted with were great and understanding. I would definitely recommend MPHD to anyone looking for good technical support for their computer.