Amy B.

I found a great deal on some 14karat gold necklaces. I have 5 sisters and 3 nieces and it was Christmas time so I ordered 11 of the necklaces and paid for them. The company sent me 5 and then realized they must have priced the necklaces too low and accused me of trying to commit fraud lol. How is buying something and paying for it fraud? They then refused to send the other 6 necklaces and refused to refund my money and told me to contact my credit card company to get my money back. That was it I filed a report with the BBB and the FTC and the CFPB. These people are thieves and liars and sell fake items and broken items be very careful when shopping with them. I have not bought anything since and I will never shop with them again. I probably spent 50k there over the last ten years and they have officially lost me permanently as a customer. Walmart.com has everything they have and more and way better customer service. I would go directly to the manufacturer and google any item you see on this site and buy it somewhere aside from Ruelala they are evil.