I took my 97 Honda Accord V6 to Ken's for a timing belt replacement. Ken told me you have to also replace the water pump because it never fails to go out if you don't put it in with the timing belt. Well he didn't replace the water pump, he told me it was not in the kit from World Pac, and it was not necessary to go back into the timing belt to replace it. My usual mechanic says otherwise as does everything I can find online, and World Pac did have two kits that included the water pump, one from Continental (part no. P263LK1) and one from Bayco, (part no. WP2631K1A) so he just didn't bother to get the right kit, perhaps to save money on the water pump, and lied to me about it. Also my car had trim damage in front of the driver's door when I picked it up that I certainly would have seen getting into the car to drive it there and when I got out of the car there, it sticks out like a sore thumb, but he tells me it was like that when I brought it in, and I KNOW it was not! On close inspection there is black tape on it where someone tried to tape it back down, and I know I didn't do that, so he's lied to me twice, and now I have to pay someone else hundreds to replace the water pump Ken's shop should have for $746! Never going back there again, and not speaking to him again because he will just keep lying. I guess he doesn't think much of women.