I had a problem with a phone that wasn't workting the camera. We had an exchange of communications. For about 20 days, after thos i sent the package. Obviusly there is half a planet in the middle so it arrived 1 month after there. They looked for repairing it for about 2 months. Thenthey said to me to give my address, and to wait. I waited other 2 months. In the end 6 months, but the good arrived perfectly. So very long, but it is to consider the price...