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Andrew D.

Contributor Level

Total Points
81

1 Review by Andrew

  • The Bouqs Co.

5/7/22
Verified purchase

Extremely disappointed. Do you want your flowers delivered in a FedEx box, dumped on your recipients porch, unprotected regardless of the weather, not in the day of scheduled delivery, in crushed, unbloomed form, for exorbitantly high prices? The by all means, use Bouqs. And when you're dissatisfied with your flowers, don't expect refunds or customer service other than "here are 3 reasons why the junk you received is better than anyone else, unless you can send us a notarized photo showing irrefutably that we can't give you pat instructions to absolve ourselves of any guilt, you're stuck with these flowers." Customer service is of no use, the prices are exorbitant, especially for delivery, and the quality of product is shoddy at best. I should never have used this company, and I never will again. You shouldn't either. AVOID!

Tip for consumers:
Your flowers will come packed in a box that your recipient must arrange for themselves. If they are not to your liking, customer service will not help you other than to tell you watch a video on how to care for flowers and then demand further evidence if you want more help, i.e. more photos attempting to show them how shoddy their product is that they will then deny show a shoddy product. You will spend up to 35% of the cost of the flowers for them to come via FedEx on the wrong date.

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