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DISGRACEFUL. I've so far sent around 10 emails about THEIR glitch, which has cost be 400k-ish on FIFA 22. They refuse to escalate my complaint. They don't read what I say. WITH RESPECT TO A COMPLAINTS PROCESS, I'VE NEVER KNOWN A WORSE COMPANY. They don't care about their customers and their customer service department come across as disinterested, arrogant and dismissive. UTTER SHAMBLES AND NOT GOOD FOR YOUR MENTAL HEALTH!
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