Angela M.

Unfortunately I didn't do my research on this company. There is absolutely no phone number to contact customer service you have to email only. I have sent five emails and still no reply. My order was canceled due to the address was not verifiable but yet the address is the same that I've used for the last 20 years living in my house. But the problem is the funds were never returned. My last resort is to call and dispute the charges but I shouldn't have to that if this company would follow through with email replies or provide phone numbers for customers to contact to get assistance. Then I find out after the fact that my cousin ordered these jeans and they are absolutely horrible she said the material is worse than you're cheap jeans at your local Walmart, the ankle part of the jeans twist over she said she followed the suggestions wash them on gentle cycle hang them up to dry and yet they are still bad. Thankfully she's only out $70 but hopefully less than that she's going to see if she can just sell them on marketplace. They offer no refunds store credit only and if you do want a credit card refund there's apparently a fee. So in all reality my suggestion don't waste your time get your jeans from gap, American Eagle, Hollister or any place else but here