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Angelica C.

Contributor Level

Total Points
80

1 Review by Angelica

  • Homestead Technologies Inc

5/3/21

Don't even know where to start. It seems like this company is a ghost zombie company and no longer in business, yet they have continued to bill me for over a year for accounts that I closed. The website showed all of my accounts were closed but had an intentional glitch to prevent the last account from getting deleted, thus keeping your account open so they can keep billing you.

Normally, you could just contact customer service - however it is darn near impossible to find a "contact us" that doesn't route you to a forum to ask other customers for help -_- and then when you find the contact form to enter a complaint. THAT GLITCHES TOO! And no one answer the phone when you call.

I finally had to contact my bank but they could only get me back 3 months of the charges (they owe me over 15 months!@ about $34 a month). This review is mostly in case there is ever a class-action lawsuit against them to show that there is a history of this practice with them (I have read that intuit companies have used these accidental glitches (*intentional) in some of their other products). This web builder product is TERRIBLE and I am pretty sure it's all on purpose.

Tip for consumers:
Use a wordpress site builder instead. This company is terrible and their product is outdates (google and search engines prefer wordpress anyway). This product hasn't been updated in almost 10 years

Products used:
Website Builder

Service
Value
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