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It has been over two months since I applied for unemployment by phone! I could never access through this site... Once the examiner interviewed me and I received a letter indicating approval I was told I must be verified through ID.Me which I did... I received confirmation that I was verified and the DOL was on my list of agencies to access it for proof. I was also told to start certifying my weekly benefits! I can not access this site! I am receiving an error message that reads "Authorization denied "... when someone does answer at the Unemployment office they tell me the same thing "there is nothing they can do"! ID.Me does not have a phone number to call for help and no one at unemployment answers! I have even written the Commissioner of the Labor Dept. NO RESPONSE! If anyone has any idea how to help it would be greatly appreciated...
This site is where you need to verify your identity for unemployment... it is a major disaster! You upload everything that is required but the DOL says you are not verified! It has been 2 months... not a penny from unemployment that I paid into for 22 YEARS! The owners of this site made 1 BILLION dollars since launching it! I am computer literate... It simply is flawed... Nothing should be this hard!
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ange M.'s review of ID.me earned a Very Helpful vote
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Hello, we are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon! IDme Social Response Team