Anna P.

The first time I booked them, the lady did a less than mediocre job, not lifting the parts in the areas she was cleaning, I had to ask for everything, and all she was concerned about was the high parking fees she had to pay whilst she was at my home. I cleaned for another two hours myself when she left to finish the cleaning to a good standard, and regretted that I paid for cleaning.

I therefore didn't book with Housekeep again foe months, until a week ago, where I thought I'll give them a try again and hope for another cleaner. The night before my scheduled cleaning (at half past midnight!) I receive a text message saying my cleaning got canceled as the cleaner „got sick". Are you kidding me? You can't send anyone else or give an earlier heads-up? I had been blocking that cleaning time frame for a week, preparing my home for it the night before, etc., and then that. All they instructed is that I should re-schedule myself, instead of calling me and trying to find a solution together.

It's a cheap service. But the above explains wgy. It's low quality and unreliable. DONT book with them!