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Worst product, customer service, and all the reviews on their site are dishonest.
Not sure who their resellers are, but we have had repeated bad experiences
Damaged items, incomplete packaging, poor customer service, terrible all around
DO NOT ORDER FROM THEM
Products used:
they take 3 days to generate a return label, because thats how busy they are with returns. I assume all their items are terrible
Purchased the Satomi rug. Has not stopped shedding in 6 months. Has thinned out considerably
Reported to Design Public. The rug was $1000 at the time. They offered me a $50 credit to w future purchase. WHAT? Do NOT purchase anything from them. They do NO quality control and you cant review their products conveniently
Free Shipping is DISHONEST MARKETING. Even if your cart exceeds the minimum required for free shipping, you will NOT receive free shipping
Every item in your cart needs to meet the minimum amount for shipping of $40
For ex: If your cart has 4 items for $100, you will still not qualify for free shipping unless each of the 4 items separately meets the $40 minimum
Very deceptive marketing. DO NOT WASTE YOUR TIME
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Hi, Anna. We apologize for any confusion on our free shipping promotion. If you placed an order with us, would you be able to update your review to include your order number so we can review the items in which you're interested and follow up with you? Thank you.
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