Annette B.

This company took payment for a van which never arrived and refused to give a refund. They required further details from us but did not let us know. Instead, they kept our money. Any attempt to reason with them was ignored by a person called Sophy who just said "no refund" and sent a screen shot of their cancellation policy. We did not cancel. They did not send the van which we were fully expecting to arrive. They took this payment from my 85 year old father.

Zero concern for providing the service that they were paid for, zero concern for good customer relations. I cannot sufficiently express how angry I am. Be very careful if you choose to use this company.