For Business
Write a Review For Business Write a Review
Thumbnail of user anns1265

Ann S.

Contributor Level

Total Points
81
0
1

1 Review by Ann

PromGirl

  • PromGirl

“CUSTOMER SERVICE LACKS”
5/2/22

We ordered a prom dress. Due to issues etc (hospitalization) I messed up in returning dress on time. Plus the bodice does not match quality of dress and would have to be modified (at our cost) For 30 minutes I pleaded with a "Customer Service Agent" who would not listen etc. But recite their rules. DO NOT PURCHASE from this company if you need service or understanding. I understand now why their ratings are below 4 stars now.

  • Comments (0)
  • 16.5K Views
Helpful  (1)
Thank you

Ann Has Earned 1 Vote

Ann S.'s review of PromGirl earned a Very Helpful vote

Ann hasn’t received any thanks yous.

Ann doesn’t have any fans yet.

Ann isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user vinettaburke
Vinetta B. reviewed PromGirl
1/10/24

I ordered a dress for my daughter for her upcoming prom. We took proper measurements according to...

Thumbnail of user crystalb925
Crystal B. reviewed PromGirl
6/27/23

The dress did not fit despite using measurements. When I returned it I was given a store credit...