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Anthony C.

1
Level 1 Contributor
Romford, United Kingdom

Contributor Level

Total Points
547

4 Reviews by Anthony

  • Chronomics

4/25/22

I ordered two antigen tests last November. However, UK Government rules changed so I cancelled the order and asked for a refund. Despite completing their refund request page we were not given a refund. No tests were sent and subsequent requests for a refund were met with obfuscation by customer service reps. Result? We paid money, did not receive any of the tests originally ordered nor did we receive a refund when this was requested. Shoddy and dishonest service. I suspect there are many people in the same position with this company!

  • Trustpilot

8/16/21

I've compared reviews of companies on Trustpilot and on other review sites. Trustpilot overall customer scores appear to be at odds with the customer scores on other sites. For example, Trustpilot score Musicmagpie as ‘4.7' and ‘excellent'. However, other sites rate Musicmagpie much lower. It appears that Trustpilot are manipulating review scores for paying customers. Possibly taking down negative reviews to enhance scores. As a result I'd advise caution before trusting Trustpilot. Look elsewhere for reliable info!

CeX
  • CeX

1/10/21

Took my Ipad to CeX. They assessed it as being in really good condition. They made an offer which I accepted. I was paid within 3 days. Good, honest helpful service. A complete contrast with the cowboys at Music Magpie.

  • musicMagpie

12/28/20

In December I sent an Ipad Pro 12.9 inch third generation 256 GB to Music Magpie. It was in really good condition and functioned perfectly. I sent it with the original box and wiring. I was offered £510 for the Ipad. However, I received a message with a revised offer of £107 because the item was not as described! Curious because the week before CEX had assessed the same Ipad as working perfectly and in very good condition. I asked for the Ipad to be returned. It arrived covered in finger marks, I had to clean it. I thought extra cleaning precautions were necessary in a pandemic Terrible service and I think the ‘assessment' was a scam so a very low price could be paid. Avoid at all costs!

Service
Value
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Returns
Quality

Anthony Has Earned 27 Votes

Anthony C.'s review of musicMagpie earned 9 Very Helpful votes

Anthony C.'s review of Trustpilot earned 18 Very Helpful votes

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