I received a recent invoice stating I had a current balance of 0.00 for the month after paying a substantial amount off my principal. When I had called my payment in I was never advised by the Honda assistant that my monthly payment needed to be made either even after the payment amount showed 0.00 I thought all was ok. A few weeks later I received my statement again with a 0.00 balance due but when I checked my payment history, they charged me with a Late Payment Assessment Fee. I have made several calls to rectify this matter and was told they could not help me, I would need to speak to a Supervisor. Its been 48 hours with several calls to Honda with no call back. It looks like my next letters are going to the Better Business Bureau & The Federal Trade Commission. Buyer beware when doing business with Honda Financial.