Very horrible service, the site is not user friendly. The supposed writers just copy and paste from what ever you upload and just change the formatting.
Once I seen this immediately requested a refund and GM Heather Todd and Ryan in customer service just refuse. The website says 100% customer satisfaction which is wrong. BEWARE THIS SITE IF FULL OF THIEVES.
I will continue to write negative reviews on all platforms as a way to warn all future or potential customers to STAY AWAY!
This customer only received their 1st draft and refused to communicate on the revision process. Writing resumes is a fluid process and requires a 1st draft and then a revision. We asked customer continuously for additional information as he only provided a very small amount when he placed his order. We called several times and emailed several time but customer would not respond. I personally called and spoke with this extremely rude customer and he said f**k o** and hung up. As we have all seen there is a small group of people in the world who just want to yell and scream and are totally unreasonable.