Anthony P.

I NEVER allow autorenew functions online for any service. Upon receiving their notice, I went in and removed the autorenew and canceled the service. They make it IMPOSSIBLE to contact them telephonically and emails go unanswered. When I finally got in touch with them a CSR walked me through cancelling again, she was very nice and helpful ( 2 days after the yearly autorenew charge), they literally ask you if you are sure you want to cancel 4 TIMES before it goes through! If you dont answer all 4 - the request doesnt go through. They refuse to refund ANY of the $264.00 charge even though I had cancelled previously well before the renew date (didnt go through so they say and they never received my email- copy attached below) and 2 days AFTER the charge was made. Why are they entitled to a 1 yr charge of my money for a website I AM NOT using! SCAM COMPANY DO NOT USE! Thank God for my credit card company that charges back against companies that do this crap!

How this company is still in business is beyond me. NEVER AGAIN. Totally screwed up my vacation because the agents cant speak or understand English. Who books and intl flight for a family of 6 without luggage? Priceline. Nickel and dime you tondeath after the initial teaser rate? Priceline.