Placed an order and still hasn't been sent out. Complained on all their social media pages and emailed severally. Eventually I got a reply saying they shipped it. Days after Hermès hasn't received it. Messaged them again severally and they respond that they ship from outside the Uk. How in the world? Mango is the worst ever with the worst customer service. I keep forgetting my previous orders from them never got to me. My advice is never ever shop from them. Shop Zara instead, they have better pieces with better customer service.