Ashley N.

I ordered 4 books from them on 11/15. Only 1 was delivered to me, about 1 1/2 weeks later. Despite the email saying all 4 were delivered. The guy actually answered the phone for once, and said Book 2 was on the way and that he'd send me a tracking number. Which ended up being for a delivery to Nebraska which is 1500+ miles away, obviously not me. Books 3 and 4 he asked which versions I wanted again, and I said Language W and X but if they have language Y or language QZ then those. He was supposed to get back to me and never has. I sent an email again on Dec 3rd. It is now Dec 22. No response. Nobody answers the phone. Still missing $110 worth of books now...

TLDR: nobody answers emails or phone and answering machine is full and missing 3 books worth $110 or so still

Edit: I finally got a response via text on 12/22. Had to tell the guy what books I was missing and that he'd send out the Turkish harry potter, which I did send a photo of and is the hardcover illustrated edition. Today 12/26 I got the HP Turkish... In paperback which is a $20 book you can get anywhere, not the $70 one I ordered and paid for. Guy says he didn't realize they had the illustrated one or even was aware it existed. Yeah... he's supposed to see if he can get it and still waiting for a response. STILL missing the $110 of books I paid for. Angry