ashleyr24

Ashley R.

1
Level 1 Contributor

Contributor Level

Total Points
455

3 Reviews by Ashley

5/14/16

I placed an order on April 27th. Their website says that most orders are received within 5 days and not to contact them until then. I have contacted them TWICE now with NO response and NO product received.

7/15/14

A wonderful company! Great to do business with! Offers great coupons!

7/15/14

I placed an order early June... did not receive anything until June 26. (I tried to cancel the order twice prior to then and they did not respond until it was sent) The first swimsuit was so short it doesn't even cover my torso. I contacted them again to tell them to cancel the other swimsuit since the first one was a ripoff and I couldn't even wear it... once again I did not receive a response until they claimed it shipped, even though I did not receive the shipping notification until 3 days later. $42 on two swimsuits, they offered me first a 10% coupon-- then a 10% refund. Hey, thanks for the $4. PS a foreign company overseas-- customer service's responses didn't even make sense. Never. Again

rosegalr
rosegal r. – Rosegal Rep

Dear Ashley,
We want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Maybe the sizes you chose were not fit. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
We will be very appreciate it that if you can tell us your full order number(invoice ID, it start with Z or ZZ and there are 16 numbers), we will deal with it for you.
Best Regards
Rosegal Customer Service

Ashley Has Earned 15 Votes

Ashley R.'s review of Rosegal earned 8 Very Helpful votes

Ashley R.'s review of Galvanized Pails earned a Very Helpful vote

Ashley R.'s review of 4WD earned 6 Very Helpful votes

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