I have been a customer with boost mobile for at least 6 years, trying to keep giving their services another try each time an issue arises. I've finally hit my limit today, when trying to restart my plan month (I do this early every month because unlimited data really means enough high speed data for about 20ish days then you have data that never loads it's so slow so you may as well be out) I have to do so by speaking with an agent EVERY SINGLE TIME. This takes about an hour and 15 minutes each time, over 5 or 6 years how much time do you think that adds up to, too much, too much time. This last time I spoke to them I expressed my concern about this issue, and asked the representative to please restart my plan month. He did not do so, he added funds to my account, which I specifically asked him not to do. Consequently after the hour speaking to him I had to restart this process all over with a new agent, who stated he showed no record of me even speaking to any other agent that day. So add another hour to my list of wasted time just trying to restart my plan month. I will be finding other coverage after this plan month, when, I asked for a link to leave a review for their services I was told they don't have one. Sketchy services, wasted time, and spotty coverage.