Audumn S.

This website CAN be a good tool if it's used correctly. Find a contractor that has over 20 reviews positive reviews that is then go with that company.

I had a horrible experience with them and here's why: I went to the site to find a contractor to build me a covered patio. Then minutes later I got a handful of calls from this company with suggestions as to who I should call! This should be a big no no! If they do suggest a company at least have it be a company that has over 20 positive reviews! BUT NO! They suggested me someone who was close to me but only had maybe 2 reviews at the time. So I hired them trusting home advisor… Which was the biggest mistake of my life! I hired the company and paid them over $19,000. For a job and they only did part of it and never came back to finish the job! Lesson learned… don't trust this website and you guys should never suggest a company to any potential customers where the company has less than 20 reviews. If I did my own research and didn't get a few calls from you then I would've saved me a few thousand dollars! Anyway you guys need to work on that and now I've lost thousands of dollars to a company that you guys suggested to me. That company btw is RCR Contracting, LLC. They should be removed asap from this website.

Beware of these guys! SCAMMERS! I'm going to keep this as short and simple as possible. I reached out to them in August of 2021 to get a quote for a covered patio build. So I Got the Quote and agreed to pay. I paid my deposit portion. Then come to find out they did the measurements wrong for the job. So they had to re do the entire contract bid and it over doubled in price! That new contract was made on December 2nd Ok so I agreed to pay and I did. I actually paid off the whole thing by December 31st 2021. Never do this if you hire contractor do not pay the full thing off until it's done! I learned the hard way. Throughout this whole time from August 2021 to January 12th 2022. Which was the last day they worked on my project. It's going on 4 months now since they have been on my job and where are they? How much patience do you expect a customer is supposed to have? This is unfair and no one would be ok with this. They built maybe 40 percent of what was agreed. They pretty much left me with a pergola. Unfinished. I understand life happens right and I can understand that but Ive never met anyone that puts personal life over business time after time. There were countless amount of times that life happened to them that delayed them from showing up supposedly. I'm not picking on them personally but from a business perspective you gotta show up and make your customers happy it doesn't matter what business you're in. This company does NOT care about their customers. They just want money and will take it and do some work to show that they are there to work then will leave you hanging. They barely answer their phones and do not care about showing up to work. I got screwed out of over $19,000+ and I'm sure I'll never see any bit of it again. Do yourself a favor and do not give these guys a call! You guys have had months to make it right or to show that something is going to get done but there were no true actions except for words saying they have every intention to finish that's all I ever got but no action literally none. I don't want to know what would have happened if I kept waiting, would have they shown up to finish? I doubt it and I don't deserve to have to wait any longer. The sad thing is I went through a huge financial hardship by paying this job off as quick as I did let's just say I gave them practically all the money I had to my name and I'm not going in to more detail and not only that my relationship with my dad went down hill because of this job because this project is for his house. He had questions that I didn't have answers to which made things tough. I endured a lot of mental stress also by them not answering in a timely manner and just leaving me hanging! Do I recommend them? No! I got screwed and I'm done with them. I hope no one has to go through what I did. I hope you guys read this and know that you've really hurt me as a "customer".