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Barclays T.

Contributor Level

Total Points
81

1 Review by Barclays

  • powerlevelaion

10/10/12

I paid $21 to have this company level my character and no service was provided at all! NONE AT ALL! They stole my money. I contacted Anna in customer support 4 days after I placed my order as my character was still at the same level. She told me they would get started. Nothing happened. I waited approximately 2 weeks and then contacted customer service on their live chat and again got Anna, I told her to provide the service or issue me a refund. Well she said they would start and re gathered my information. Nothing happened! 2+ weeks after my order I then contacted Vlad from customer service. He told me they'd issue me a refund in 2 hours (why 2 hours... don't ask me because it makes no sense). Well 5 hours went by and go figure... no refund, I then contacted customer service again and Vlad said that they provided the service and I showed him proof. He then said he could not do anything for 8 hours. I told him to issue me a refund or I would open complaints. Well I filed a dispute and now claim with PayPal and am performing all the necessary steps that I can possibly do to have this company shut down. They literally snatched $21 from my wallet. Seriously do not use this website. Go read their FAQ's and you'll see why. They have no phone number, live chat is only on sometimes and they hang up on you. I told Vlad to issue me a refund or I would move forward with the proper steps and he hung up. I even gave them the option to level my character 2-3 weeks late. Still nothing! Stay away, go to YoYo or MMO. Its more expensive but thats because they actually PROVIDE the service. Don't make this mistake.

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