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Beach B.

1
Level 1 Contributor
SoCal

Contributor Level

Total Points
423

4 Reviews by Beach

  • Straight Talk Wireless

10/12/22

As a ST customer for over ten years, I have had it w/their rude barely speaking English Reps that give terrible customer service. I have purchased poorly working phones & non working service plans that they refuse to refund, or credit. They lie about sending out sim cards & won't replace when they don't arrive. They hang up on you if they can't resolve an issue. Data settings change constantly so your phone won't work. If you use them be sure to have Tylenol handy because it's going to be a big headache!

Tip for consumers:
ST is unreliable and a challenge to get help if you need it. Customer service has limited hours and most Reps speak broken english. They read from a script so can’t answer specific questions. If they can’t resolve your issue they won’t transfer you to a supervisor & hang up on you instead.

Products used:
Phone, sim, service plan

Service
Value
Shipping
Returns
Quality
  • Offerpad

5/5/22
Verified site experience

Haven't had much of one thus far. Just the survey

Reason I chose this business:

Browsing for quick hassle free sale

  • Lobsterme

8/14/20

Ate at the Venetian Vegas location. Had the grilled cheese w/lobster & lobster bisque. The sandwhich was delicious, but pretty small for $19. Our lunch for 2 w/beverages was about $55 which I find a tad pricey for a malls food court. Great comfort food. Wish it was more affordable so I could eat there more often.

  • Trip.com

8/13/20

Trip.com's hotel prices appear to be lower in comparison. However, buyer beware. Once you finalize the payment they will sneak in an added "tax" although it's not tax. It's much higher. My room was advertised at $90nt. I booked for 2nts. I was charged almost $225. CA hotel tax is 14% so the total should have been about $205. When I called to ask why I was charged another $20 the call center which is contracted outside of the US, tells me it's for an accommodation fee, blah blah fee, rip you off under your nose & hope you don't notice fee. None of these extra fees are mentioned during your booking or check out! Offered no apology, or refund for their deception. A supervisor was supposed to call me back in 15min. Never happened. Shady company in my opinion. I won't use them again.

Beach Has Earned 3 Votes

Beach B.'s review of Trip.com earned a Very Helpful vote

Beach B.'s review of Straight Talk Wireless earned 2 Very Helpful votes

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