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Ordered bath fixtures over 10 months ago. They said they shipped my complete order. I never got it. I asked if they have signature of proof of delivery. They said UPS just dropped it off at the site. My house is in the middle of a remodel. Why would you ship fixtures that are worth over $5k without requesting signature for delivery and why would you allow fixtures to be just left in front of gate without notifying the owner? I requested Rejuvenation to reship the products. They are telling me now that it will take another 10 weeks after already waiting over 10 months for my order. I asked them to see if they could contact their vendor and somehow get them to expedite the products since it's been almost a year and this is holding up my remodel. They said they couldn't do anything about it.
Tip for consumers:
Don't buy from them. You can find these products at other stores like Pirch where customer service is much better.
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