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I brought two sleeping caps that have just finally arrived and they are massive they don't even fit my head.
Wish I didn't bother purchasing and wasting my money as it was quite an expensive purchase so definitely not worth it. Bummed that it was made in China very misleading as website said Australia. Should've just got some silk fabric and had a seamstress make it.
Such a disappointment...
I ordered two dresses and my god I love them. The website was easy to purchase from, so many things to choose from and what was even better that it was all on sale!
Billie C.'s review of LilySilk earned 5 Very Helpful votes
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I paid around $500 on the site only to realize the quality of the items were very very bad. For...
Dear Customer,
Thanks for your feedback!
We feel sorry that the caps did not meet your expectations.
When you buy products, you can consult our customer service. We could give you some advice on sizes if you have any doubts before making a purchase. The sizes may not match everyone perfectly because everyone would have a different figure.
We offer a 60-day easy return or exchange guarantee if customers are not completely satisfied with your goods from LILYSILK.
Our products are manufactured in China, which is the home of silk with the best quality of silk. And please rest assured that most of LILYSILK's products own the OEKO certification and are safe and healthy for your skin.
We may not a perfect company, but we do put customer experience first and will continue to make improvements.
We have tried to locate your order but are unable to find it due to the limited info you left. Could you please provide us with the order number or the email you used to place the order so that we can look into this issue? We will try our best to help solve the problem.
Please feel free to contact us; we will reply to you within 24 hours on our business days. Here is our email: support@lilysilk.zendesk.com.
Best regards,
LILYSILK Customer Service