Bill P.

So a month ago I have to go out of town for a few days and I get paid early the morning that I have to leave. I try to make a mobile deposit and it's rejected. The BOA app tells me there are NO branches and NO atms within 50 miles. I call in and get no help. They just inform me that I'm not aloud to make mobile deposits for ANOTHER 90 days. These clowns NEVER helped me, and now a month later they have the nerve to pretend they're helping me. They won't even communicate with me. They sent me an email requiring me to open a special account just to message. THEY CARE ABOUT NOONE!

Priceline doesn't even supply the bookings they take credit for. I booked part of my Philippine vacation through them and when a problem arose, instead of helping me, they referred me to the actual company handling the booking. They don't do anything at all except step in between the customer and REAL travel companies, skim money off the top, then claim credit for a booking they had nothing to do with. Then have the nerve to send me emails to review services that they refused to help with.

My Ring doorbell and cameras are strictly for outdoor use so I can see and record anyone coming onto my property. I love most everything about the cameras except for the fact that they're about as reliable 1992 dial up internet service. My doorbell especially only records 50% of the time on a good day. Customer service doesn't really help. The department that DOES help doesn't seem to know much and last time made me take the doorbell off, delete the ring app from my phone, restart my phone, reinstall the ring app, then set it up again. Didn't work. A month later still the same problem.

It's mind boggling to me how they get any bad reviews. I've placed literally dozens of orders with them in the last 3 years. I have also ordered from just about all their competitors over the last 3 years.
Their website is the EASIEST to navigate to find parts, and has the most complete product descriptions and pictures. Ordering is VERY easy and their processing is unrealistically fast. I actually just placed an order this morning and just received notification that it ALREADY shipped!

Returns are easy and fast. I've returned 3 items in the past 2 months. (Nothing due to Optics Planet. My error, an extra product ordered, and a product not what I expected because I didn't read the full description.

AND their prices can't be beat AND if you pay attention they offer discounts with many orders.

THANK YOU OPTICS PLANET!

This is a great place to get gear and parts. By far the fastest processing and shipping in their industry, or any industry for that matter.

Horrible. Zero customer service. Zero respect. Refuse to cancel an order. Refuse to investigate where the order even is. Package has dissappeared and they refuse to help at all.