This website is a pain in the $#*!. The website is so difficult to even process. The shipping fees are outrageous. I tried ordering my first package from this website from Mercari Japan. I was supposed to have a 5000 yen off coupon even though I claimed it. I couldn't even find the area to even put the coupons. A package that I ordered said no cancellations but still had a cancel button? That seems somewhat sketchy. Even on PayPal (What I used to pay), history of the transactions wouldn't show up? Back to the package that I accidentally cancelled because I thought I needed to put in the shipping and coupon. You really disappointed me Buyee :(