B N.

Bunch of bullies trying to run a company. Made a few sales of spare gift card, everything went smooth until one day they said you need to verify your identify. Fair enough, I sent my DL. Wasn't sufficient, I need to provide incremental address proof (like DL does not have address), I sent another proof (bank statement), was confirmed all good on April 12 and no verificiation will be needed in future. In July made another sale and got an email from Gabe guy I need to send a selfie holding my ID which should be clearly visible. I said I have already verified my identity and you have confirmed this. He said we are terminating your account and stopped replying to my email. It is not appropriate for them to force their customers to send their selfies holding their ids like criminals. I have complied with providing my identity proof on 2 separate occasions and they have not provided me any comfort whatsoever how my previously provided information is safe and they wont confirm if they have deleted it or still have it. These start ups hire bunch of bullies to run the business and they take it to the ground (Remember cardcash anyone). I have filed complaints with AG and BBB, which these guys laugh off and don't do anything about. Policies are insanely intrusive and need to be better (and hire professional and polite people to run the busienss) if they want to survive