Bob b.

Their site confused me about what materials were needed to create a zigzag bend. After speaking with them, they helped clarify what was needed, they immediately updated their site for more clarity. They value producing a high quality American product. I recommend contacting them so they can help you get the most appropriate product for your task. It should be noted that often power supplies made by any company for light tape tend to have a faint high pitched hum; it can easily be masked during installation and in most environments will be inaudible. Happy shopping!

They said say ships within 24-48 business HOURS.
This turns out to mean 3-6 business days before they even ship it, plus another 7-10 more to receive it
This lets you know what kind of company they are. They sound and look good on the surface but that is it.

I received 1/3 of the items I ordered because they were very poorly packaged so they fell out of the box during shipping... Fixing this has been a nightmare.

-So... if you want the stuff for decorations or costumes its pretty good.

-But if you want quality, functional and customer service I would recommend that you keep looking