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Bob I.

Contributor Level

Total Points
82

1 Review by Bob

  • Nitrado

11/6/21

My server is stuck in restart state. I contacted the support via ticket. The only answer he had for me was:

We can't do anything, time will solve your problem. WTF!
24 hours laters, my server is still not fixed. I lost a day of rental. I lost players.
Been renting server from them for too long. It's not the first time is happend over the past years.
Looking into a new server provider because I feel they only want the cheese and dont **** care about the customers.

Do you a favor and look somewhere else.

Service
Value
Shipping
Returns
Quality
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Nitrado R. – Nitrado Rep

Hello Bob! I'd like to personally take a look at this situation since I feel there might have been a misunderstanding within our interaction.
Unfortunately, I can't reach any account information with the data you've provided in your review.
If you'd be so kind to send us an additional E-mail with your information I'll personally make sure to get a proper resolution.

We apologize for your overall experience with this issue and thank you for your patience throughout it.
I'll patiently await your reply.

Thank you,

Alex.

Bob Has Earned 2 Votes

Bob I.'s review of Nitrado earned 2 Very Helpful votes

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