My server is stuck in restart state. I contacted the support via ticket. The only answer he had for me was:
We can't do anything, time will solve your problem. WTF!
24 hours laters, my server is still not fixed. I lost a day of rental. I lost players.
Been renting server from them for too long. It's not the first time is happend over the past years.
Looking into a new server provider because I feel they only want the cheese and dont **** care about the customers.
Do you a favor and look somewhere else.
Hello Bob! I'd like to personally take a look at this situation since I feel there might have been a misunderstanding within our interaction.
Unfortunately, I can't reach any account information with the data you've provided in your review.
If you'd be so kind to send us an additional E-mail with your information I'll personally make sure to get a proper resolution.
We apologize for your overall experience with this issue and thank you for your patience throughout it.
I'll patiently await your reply.
Thank you,
Alex.