Thumbnail of user bonniest

BONNIE S T.

ELKINS, WV

Contributor Level

Total Points
80

1 Review by BONNIE S

  • HomeServe USA

3/30/22

THIS IS THE WORST COMPANY I HAVE EVER DEALT WITH. I HAVE A TOILET ON THE FIRST FLOOR THAT HAS BEEN TOTALLY NOT WORKING SINCE AT LEAST NOVEMBER 2021. IT IS STILL NOT RESOLVED. THEY SEND PEOPLE THAT ARE 3-5 HOURS AWAY FROM MY RESIDENCE AND THAT DO NOT HAVE A HALF OF A BRAIN. BUT OH YEAH, ITS GREAT KEEP TAKING MY MONEY AND PROVIDE NOTHING. THEY LIE THROUGH THEIR TEETH ON THE PHONE. MAKE A LOG AND JOT DOWN EVERYTHING. THEY LITERALLY SUCK. NOW THEY ARE TELLING ME IT IS NOT THE SEWER LINE, BUT IT IS THE TOILET. WHEN HAVE YOU KNOWN A TOILET TO GO TOTALLY BAD. WE REPLACED ANYTHING IN THE TANK THAT NEEDED DONE. THEY WILL KILL YOUR MOTHER AND NOT GIVE A $#*!.

Tip for consumers:
DO NOT USE THIS HOMESERVICE USA. THEY ARE THE WORST.

Products used:
THERE IS NO CUSTOMER SERVICE FOR THEIR CLIENTS AT ALL!!!!!!!. STILL NOT RESOLVED. MIGHT HAVE TO TAKE THEM TO COURT.

Service
Value
Quality

BONNIE S hasn’t received any votes.

BONNIE S hasn’t received any thanks yous.

BONNIE S doesn’t have any fans yet.

BONNIE S isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jackm1796
1/24/24

Just got our December bank statement and HS USA took 2 deductions of $125.88 which is more than a...

Thumbnail of user jow168
8/23/21

Initially Homeserve USA gave me a policy for the wrong address, they took 3 months to correct the...