I did my first order and it was the best experience that I have with webshops!
I have selected everything that I need and the bill was high. So i did a proforma invoce and contacted them. They were super friendly and nice, they did check the pro forma Invoice that I porepared and came to me with much better offers.
They took time to explain thing, offer better/cheaper options and gave me cool discount on my first order. I willl sure buy more from them!
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction.
I had conducted new Ticket ID =23397464 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.