I had been warned about using this company but decided to give them a shot they mailed out my order and when it arrived it was missing items I had paid for. Once identified initially customer service was helpful but then kept putting me off over and over when finally the replacement parts arrived they were all in pieces (I had requested assembled) they stated i could send it back for them to assemble and reminded them of the fiasco I had gone through with shipping last time. I then received an email (generic) from the president of the company stating if there was anything he could do to please email. I sent 2 emails and never got a reply... they will NEVER get my money again. Garbage company with pathetic customer service.