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Brandy P.

Contributor Level

Total Points
266

2 Reviews by Brandy

  • Tripletsbbq

9/2/19

First I want to say the staff was very friendly. Unfortunately We didn't pay almost $100 for friendly staff. We ordered 1 lb. bbq, 1 lb. of chicken, 1 qt. Mac and cheese, 1 qt. Baked beans, 1 pint of broccoli salad, and 1 pint cole slaw. It was $90. The sides and the chicken were good. However the BBQ. Was very dry, many chunks so hard we couldn't eat. We had 9 people that came to eat and the bbq was not eaten. We had heard this was the best BBQ. Around. I don't know if it was an off day or what but we were very disappointed, especially for the price. We called the Tuesday after we got back from Camping and they said they would have someone call us to talk to us about the problems. We have not heard from anyone. We went on 8/17/19 and called on 8/20/19.

  • CampingWorld

6/30/19

I hate to even give them 1 star but it didn't have a zero! This may be a long review but should be read. I also reported them to the B. B. B., sitejabber and several other sites so far, and I'm waiting to see how it is handled.
My name is Brandy Phillips. I bought a camper in April of 2019. I have had several issues. Let me start by saying I paid full listing price for the camper I bought. They actually charged more than they were supposed to.
Problems since day of purchase.
I had 2 dates set for delivery that the camper did not come. No one notified me that they were not coming. I had to call and ask where they were both dates that they did not show. When they finally brought it, It was supposed to be cleaned which did not happen. It was dusty. The refrigerator still stunk like a dead animal. The vents were filthy, the main vent cover still broken, the windows were all dirty, the floors, shower, cabinets, sink and toilet were all dirty. Nothing was done. We can't get the smell out of the refrigerator. The fireplace was broken and supposed to be fixed. It was not. I had a pricing issue, I was charged more than I was supposed to be. I finally, after many attempts was told it was for a destination package which is not listed anywhere or approved by us. It was added without my consent. I was informed that it is supposed to be for hoses, etc? I don't have the hoses they say I paid for or the "E. T. C" whatever that may have been. This is the newest issue as of today. I have not received my title or tags which I paid for. I have spoken to and even went to the clerks office in my County and they absolutely do not have any paperwork for us on this. I can't take it anywhere or get insurance on it due to this. I have sent multiple requests this to be dealt with and that request was sent to several people at the Nashville lot. At this point I want to return the camper and get my money back. I feel that Camping World of Nashville is lacking customer skills and careless when it comes to appointment times, funds, guarantees were in no way fulfilled. My next step is to take the paperwork, emails, texts and marketplace messages to the attorne. This has now been over two months since the purchase and none of the staff I have dealt with is willing to deal with it. Since I filed the complaint with the BBB they wrote that they had come to a resolution with me. I had not spoke to them at that time. I certainly did not and have not come to a resolution. Camping World did however get with the BBB the day U fikesmd there complaint with the BBB. To bad nome of the employees, managers or even the C. E. O. Marcus Anthony Lemonis could find the time to speak to me. I hate the company has treated me like I am insignificant. Camping World depends on it's customers. I hope if you are reading this that you think twice about purchasing a camper from Camping World.

Brandy Has Earned 6 Votes

Brandy P.'s review of tripletsbbq.com earned a Very Helpful vote

Brandy P.'s review of CampingWorld earned 5 Very Helpful votes

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