Brent D.

Nice idea and sometimes it works. Most of the time it is so delayed, there is not much point. And now they are charging Canadians $50.00 as it was $30 and still is for USA. Even with exchange that is $39.91. Why are they overcharging by $10 for a service that is... questionable

They post lead time and when you call they make up info without checking. Was told two day for delivery and it took three weeks. When we called after a week they said another two days. We called after two weeks to cancel the order and they said you cannot cancel as the order is on the way. We sourced from another supplier and do not require any more. They blame a supplier, but I bought from Staples! Staples, take some responsibility. Your web site still says two days. Save aggravation and avoid.

Called to store to buy a posted sale on a drill and they say it is not available. It was a mistake. I said i Have it on red flags and in my hand and they say they will not honor it.
Is this another one to get you in the door with nothing in stock. This is about the third time they have dropped the ball. 4 weeks to get an item from Vancouver, I can dive there and back in six hours.