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Brent M.

1
Level 1 Contributor

Contributor Level

Total Points
244

3 Reviews by Brent

  • Grooves.land

2/15/22

I bought an item on grooves.land, not realizing that they are offshore and would take a long, long time to fulfill. They also have a 14 day no-questions asked return policy, that they do not honor. I bought a $300 printer and because it took so long to get to me (US), I had to buy another so I could continue business. Then, I asked to return the unit (13th day) and they said they would. Now, once the unit has arrived they said that they will not take it back because I am a business.

This is their first response "we can not cancel your order since the order is already dispatch and on the route.
Ones the package is back we will of course refund the amount.
Best regards,
Lisa, grooves.land support team"

Then they rejected the claim.

Do yourself a favor and do not do business with this company.

Tip for consumers:
I would not do business with this company, period. You'll be disappointed if you do business with them.

Products used:
none

Service
Value
Shipping
Returns
Quality
  • CampingWorld

1/6/22

I tried to buy some RV parts from Camping World in the Mesa, AZ. Store about 1.5 years ago. They were not helpful at all. In fact the person at the parts counter was asleep (mid morning) and others were too busy to even stop and answer a quick question (where is...?). So I thought, "maybe I caught them on an off day". Today, I answered that question with very poor customer service and the price of a product, advertised at $6.99 on the internet, was $17.79 in store. When I asked the clerk about online price match to their own ads, she said that those prices are for members only. Nowhere on their website does it say that this price is only for members (see link). I expressed disappointment to the cashier who said, "ya, I'll tell them but they don't listen to me, I'm only a cashier". This company is one I will not do business with again. They are deceptive, not customer oriented, not employee friendly.

(https :// www.campingworld. Com/self-leveling-lap-sealant-10.3-oz.-tube---gray-*******. Html? Utm_source=google&utm_medium=ppc&utm_campaign=%7bCampaign%7d&gclid=Cj0KCQiAw9qOBhC-ARIsAG-rdn5DyD8LIImrFyuQw6IP1wK3y2wyPxwxmDlxkEkXbXkBoH16ydygXGYaAg3hEALw_wcB&gclsrc=aw. Ds)

Tip for consumers:
Go to another more professional store.

Products used:
bought lap sealant elsewhere

Service
Value
Shipping
  • Stripe

4/8/21

I tried to change the account owner from my employee to myself (CEO) after the employee left and had a miserable time trying to do so. After providing all information including personal information, 3 hours on the phone, and verifications, I thought it was fixed. BUT, it still didn't work on my website. After 2 more days of being incapacitated from taking orders because of some high level of risk (which no one would explain to me), I'm still off line from taking orders. This is a terrible service. No phone number to call, no live chat, no satisfaction, will change to a better service.

Brent Has Earned 4 Votes

Brent M.'s review of Stripe earned 2 Very Helpful votes

Brent M.'s review of Grooves.land earned 2 Very Helpful votes

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