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Brett M.

Contributor Level

Total Points
82

1 Review by Brett

  • Royal Distributing

2/16/22

I have a pair of FRX Fuel gloves that the stitching split on one glove at the base of my index finger after 3 rides. They have a 1 year warranty so I contacted Royal who wouldn't help me because of their 30 day return policy told me to contact FXR myself. I argued that I'm not returning them and want them replaced under warranty. The Royal operator actually said "What do you want me to do about it?" and "Your the one that bought them". The FXR rep told me the gloves have to be returned where they were purchased and Royal is supposed warranty them. I sent him my recite and picture of the glove he was going to contact Royal on my behalf. It's been 3 weeks and nothing I did a similar review on the Royal site last week and surprise they didn't post it.

Tip for consumers:
30 days is all the warranty you get no matter how long they claim it is.

Products used:
Gloves

Brett Has Earned 2 Votes

Brett M.'s review of Royal Distributing earned 2 Very Helpful votes

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