1. After placing my order I get a reply saying the product was "Out of Stock"; a decent company would have mentioned that fact before ordering!
2. Their checkout system would not let me enter my home address.
3. I never received the 16gb ram I ordered.
4. The guy on customer service was impatient. I was trying to get either the product or my refund. We "Settled" on the refund. He said I wouldn't have to do anything more. Then I get an email that says I have to return the order to a certain place to get my refund; however, I never received the order in the first place! That was over a month ago, so I received neither the product nor my refund, and it cost me near $70 bucks! Like I said, AVOID AT ALL COSTS and save your money and your peace of mind!