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Brian P.

Contributor Level

Total Points
261

2 Reviews by Brian

  • Spokeo

5/25/22

(after I paid of course) and then showed profile names of people with the first name of Brian. Hmm, out of 8 billion people on the planet, the best they can come up with is 42 people with the same first name? Nothing else? Needless to say, I wont need the 7 day trial, 5 mins is enough.

Tip for consumers:
Save your $.99, this is rubbish

Service
Value
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Spokeo I. – Spokeo Rep

Dear Brian:

I received your complaint to the Sitejabber.com page for Spokeo, on May 25,2022 regarding our service, and I am happy to assist in resolving this matter.

When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.

Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, please provide the following information in an email message to customercare@spokeo.com with the subject title of “Sitejabber.com Review Site Complaint”:

- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged

- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)

- card type(s) (Visa, MasterCard, etc.)

- any other email address(es) (other than the one used to contact us)

- if PayPal, the email address associated with the PayPal account

- exact amount(s) charged and transaction date(s)

Once the account is located and verified, I'd be happy to assist you with your concerns.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks
-Spokeo Customer Carea

  • Mainland Auto Parts

4/15/22

Purchased a part 3/29/22 which they had "in stock". They double charged me Virginia state income tax, refused to provide an itemized receipt. Several calls claimed part shipping from Virginia, Ohio and finally on 4/11 they bought a part on eBay and it shipped from another company in MA. The part is defective. Their "partner warehouse" refuses to honor the warranty since I am not the purchaser, Mainland refuses to refund the money they collected almost a month ago. Derrick, Alex, April, Melina, all gave false information on multiple occasions, these are scam artists. There are reputable part suppliers out there that have parts in inventory, unlike this bunch of frauds who source the lowest cost parts on eBay after they have your money. This company doesn't even exist at the corporate address. The same street address and suite ( suite 1200) are shared by 6 other companies. Please save yourself time ( 3 weeks in my case), headache and the trouble of going back and finding another part from another supplier, stay away from these frauds. I attempted to buy a seat belt, a piece of safety equipment. Don't trust your health or your loved ones to this bunch.

Tip for consumers:
Avoid at all costs

Brian Has Earned 1 Vote

Brian P.'s review of Mainland Auto Parts earned a Very Helpful vote

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