Carlos F.

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2 Reviews by Carlos


We started this plan when we bought our puppy because it made sense with all the visits we were going in for. After my puppy's last vaccine I tried canceling the plan and they told me we had to keep the plan until the year was up, so we stayed on. When the year was up, VCA Careclub took it upon themselves to Auto renew my plan, thus forcing us into paying for another year. The relationship between CareClub and the hospitals is a money making machine trying to squeeze every possible dollar from hardworking families.


Curt Trailer Hitch Receiver - Custom Fit - Class III - 2"
Ordered the Curt Trailer Hitch Receiver - Custom Fit - Class III - 2" on a Sat and paid for 3 day shipping. Got an email shortly after saying it shipped. Turns out they lied and it didn't ship until Mon. It ended arriving on Thur evening. I refused delivery and Etrailer charged me shipping both ways and a $25 fee for refusing delivery. Ordered this from Amazon and got it the next day. One week later and still nothing from ETrailer. To make things worse, Etrailer won't even publish my review on their own website which is how they keep a 5 star rating on their products. Update 3/13 A rep contacted me to defend their position that even though they lied about the product being shipped when it clearly wasn't they kept $56 out of a $154 order for shipping, even after I offered to pay some of the overpriced shipping. Do your self a favor and go to or Amazon for better service.

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