I hired a car with Easirent for three months from April 2020 until 29th June 2020. The company took a deposit of £1,600 and, after four months, I still haven't received the money back from them. I have now sent 22 emails and haven't received a reply to any of them. Every time I ring customer services, I'm fobbed off with some story such as 'you'll get a refund within a month' or the last one was 'you're at the top of the list, so it'll be any day now'. That call was on 8th October and today is the 29th October, exactly 4 months to the day since I returned to car to them. I'm paying interest on the £1,600 they holding while they earn interest. When will they repay me?
Hello Carole,
Thanks for the 5 stars! Making our customers happy with unforgettable travel experiences and a smooth booking process is our main goal. Looking forward to the next time... hope it's really soon;-)
Have a great day,
Diana B.
BookYogaRetreats.com