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I love every item I've received from The Grove. Shipments have always arrived on time and in great condition. My only problem is reaching them. My app crashes every time I try to open it. Links in their emails crash as well. It's becoming a problem and I can find no phone number or email address to reach out to about these problems.
Tip for consumers:
Ask they why their app might crash & how to reach a human being...then pass on the info (at least to me!!
Products used:
Grove cleaning products, glass dispensers, silicone cuffs for glass bottles, TP, toilet cleaner, multi surface spray, glass cleaner, bar hand soap, liquid hand soap, dishwasher detergent, laundry det. Etc
Carol H.'s review of Grove earned 4 Very Helpful votes
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Thank you for taking the time to share your experience with Grove, Carol! We're terribly sorry to hear you've experienced issues with both our app and promotional email links. Please feel free to reach out to us at reviewsupport@grove.co, including the email address associated with your Grove account, and we'd be happy to assist you right away. Additionally, our Grove Guides are available via email (community@grove.co), via chat on our website, and by phone (every day from 7:00am - midnight ET at 1-844-476-8375).