carolineo97

Caroline O.

Reston, VA

Contributor Level

Total Points
80

1 Review by Caroline

5/27/22

Be sure to request RMA within 7 days or you are completely out of luck. Customer Service is not at all understanding or helpful. I offered to pay restocking fee or store credit and they said flat NO. Even the Director of Customer Service didn't care.
Dress ARE NOT standard sizes. My daughter is a standard size 8. One dress was way too small and the other was small in waist and big in bust (and she has a bust).

Tip for consumers:
RMA must be requested in 7 days or there is no way to return goods.

Products used:
None, they didn't fit.

Service
Value
Shipping
Returns
Quality

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